💸 Refund & Return Policy
We want you to love your Exnesso purchase. If you’re not satisfied, here’s how we can help:
Returns:
- Returns accepted within 7 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Customer bears the return shipping cost unless the product is defective.
Refunds:
- Once the returned item is inspected, your refund will be processed to the original payment method within 5–7 business days.
Exchanges:
- We offer size or product exchanges depending on stock availability.
Non-Returnable Items:
- Gift cards and clearance items are not eligible for return or refund.
To initiate a return or refund, email us at support@exnesso.com with your order ID and reason.